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Sammo
Joined: 27 May 2010
Posts: 6
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 Posted: Fri May 28, 2010 11:35 pm Post subject: Aston2 crashes |
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Every time I try to open a program folder on the start menu with the middle click Aston will crash. I attached a file with the error report.
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Helenistic
Joined: 06 Apr 2009
Posts: 299
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| Posted: Tue Jun 01, 2010 1:16 pm Post subject: |
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You are probably using some shell extension interferring with Aston shell.
Please send us bug report you seen when Aston crashes, a screenshot.
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Tech support - service advicing people about what they should do after they caused a backflash. Its common first advice is to cause another backflash and compare sensations. |
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Sammo
Joined: 27 May 2010
Posts: 6
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| Posted: Thu Jun 03, 2010 3:58 am Post subject: |
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Aston crashes every time I click the recycle bin on my desktop. I could not get a screen shot because I had to reboot my system.
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Helenistic
Joined: 06 Apr 2009
Posts: 299
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| Posted: Thu Jun 03, 2010 3:14 pm Post subject: |
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Thank you for the report. We shall examine the file you sent us.
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Tech support - service advicing people about what they should do after they caused a backflash. Its common first advice is to cause another backflash and compare sensations. |
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Drawde5
Joined: 14 Jul 2010
Posts: 1
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| Posted: Wed Jul 14, 2010 2:27 pm Post subject: |
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I'm posting to follow this thread, as I have the same problem with Aston 2 crashing.
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Helenistic
Joined: 06 Apr 2009
Posts: 299
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| Posted: Fri Jul 16, 2010 11:32 am Post subject: |
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It's definitely some shell extension for Explorer which crashes Aston. We can only advice to find it on your PC and switch it off.
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Tech support - service advicing people about what they should do after they caused a backflash. Its common first advice is to cause another backflash and compare sensations. |
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Sammo
Joined: 27 May 2010
Posts: 6
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| Posted: Sat Jul 17, 2010 11:36 pm Post subject: |
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I found that if I disable FileMenu Tools I don't get the crash. 
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Helenistic
Joined: 06 Apr 2009
Posts: 299
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| Posted: Mon Jul 19, 2010 12:30 pm Post subject: |
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We are glad you ruled this out 
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Tech support - service advicing people about what they should do after they caused a backflash. Its common first advice is to cause another backflash and compare sensations. |
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